Customer Service (Part Time, Contract)

Overview

• Provide an amazing, responsive and best experience for each customer
• Effectively and proactively diagnose and solve day-to-day customer concerns and issues such as product exchange and warranty
• Establish and maintain good relationships between customers and the company
• Quick to identify solutions in the best interest of customer based on company’s return & exchange policy
• Take full ownership and follow up closely with customer queries until solved
• Be proactive in providing the best solutions to meet customer needs
• Ensure feedback flows to various teams in Bulan Bintang to improve our services

Requirements

• Good communication and problem solving skills
• Able to work independently with minimal supervision
• Willingness to learn and help other out to work as a team.
• Exhibit flexible, proactive and positive character.
• Able to commit for at least 2.5 months starting from February.
• Salary from RM2,200