Full job description

– Cultivate strong customer relationships to drive repeat business and customer loyalty.
– Train and mentor boutique staff, fostering a positive and professional work environment.
– Conduct regular team meetings to align the team with the boutique’s goals and objectives.
– Ensure exceptional customer service standards are consistently met.
– Oversee inventory levels, ensuring that stock is well-managed and adequately maintained.
– Conduct regular stock checks and coordinate with the supply chain team for replenishment.
– Manage the receipt, storage, and organization of merchandise.
– Ensure the boutique’s visual merchandising meets brand standards and enhances customer experience.
– Implement seasonal and promotional displays in line with the brand’s guidelines.
– Monitor and maintain the boutique’s overall appearance, ensuring it is clean, organized, and visually appealing.
– Manage the boutique’s budget, including sales, expenses, and profit margins
– Collaborate with the marketing team to develop and execute in-store promotions and events.

Requirements:

– Preferred background in luxury fashion, hospitality, beauty, or niche fragrances.
– A minimum of 3 years of experience in managing a retail store team.
– Proficiency in both Malay and English is required.
– Ability to thrive in a fast-paced, dynamic environment.
– Flexibility to work retail hours, including weekends and holidays.
– Strong team player with the capability to collaborate effectively within a team setting.

Job Types: Full-time, Permanent

Benefits:

Schedule:

– Tuesday to Sunday (10am-6pm)

Boutique Manager (Bangi)

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