Frequently Asked Questions
- 
We process all orders from Monday to Saturday.
 
- 
Estimated delivery times are as follows:
- 2 to 4 working days for West Malaysia
 - 5 to 7 working days for East Malaysia
 
 
- 
Disclaimer: Shipping times may vary based on our courier service.
- If you have not received your product after seven (7) working days from
receiving the confirmation email. - please contact our customer service team for
further assistance. 
 - If you have not received your product after seven (7) working days from
 
- 
We offer domestic and international delivery.
 
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Shipping rates are calculated based on parcel weight and destination country.
 
*For tax and duties information or any other related questions, please contact our
customer service team for assistance
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We use Ninja Van for domestic and Singapore shipping service.
 
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Aramex for International shipping (excluding Singapore).
 
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No. All Online Purchases will be processed and shipped directly to you.
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In-Store products are only available for walk-in customers.
 
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Tracking number will be updated via email once your order has been confirmed.
 

